Purchase terms
& refunds.
ADVANCE PRACTICE™️
SELF-PACED TRAINING TERMS & CONDITIONS
These Terms & Conditions apply to the purchase and use of self-paced digital training programs supplied by Advance Practice™️.
By purchasing a program and selecting “I agree to the Terms & Conditions” at checkout, you agree to the following terms.
1. PROGRAM ACCESS
Your purchase provides 90 days of access to the self-paced digital program or bundle selected at checkout.
The 90-day access period begins from the date access to the program is provided.
Access will automatically expire at the end of the 90-day period unless otherwise agreed in writing by Advance Practice™️.
2. PROGRAMS
These Terms & Conditions apply to the following self-paced programs:
The KITEVSKA High Value Case Acceptance Method™️
Front Desk Excellence™️
Open Day Mastery™️
and any bundle containing these programs.
Your purchase includes only the program or programs specified at checkout.
3. PRACTICE ACCESS
Unless otherwise stated at checkout, the program is licensed for use within the purchasing dental practice or business only.
Access may be provided to relevant team members within that practice for internal training purposes.
Program access, login details, videos, resources, workbooks and other materials must not be shared with individuals or businesses outside the purchasing practice.
4. INTELLECTUAL PROPERTY
All program content remains the intellectual property of Advance Practice™️ and/or its licensors.
This includes, but is not limited to:
• Training videos
• Frameworks and methodologies
• Workbooks
• Templates
• Scripts
• Resources
• Presentations
• Graphics
• Written materials
• The KITEVSKA High Value Case Acceptance Method™️ and associated frameworks and training materials
Purchasing access to a program does not transfer ownership of any intellectual property to the purchaser.
You are granted a limited right to use the materials for the internal education and development of your practice during the applicable access period.
5. COPYING AND DISTRIBUTION
Program content must not be copied, reproduced, recorded, uploaded, published, distributed, sold, sublicensed or otherwise made available to another person or business without prior written permission from Advance Practice™️.
Program videos must not be screen-recorded, downloaded or reproduced unless a download has specifically been provided by Advance Practice™️.
Downloadable resources supplied as part of the program may be used internally within the purchasing practice.
6. PAYMENT
Payment must be made in full at the time of purchase unless another payment arrangement is expressly offered at checkout.
All prices are stated in Australian dollars and are exclusive of GST unless otherwise specified.
7. REFUNDS AND CHANGE OF MIND
Because these programs provide access to digital educational content, change-of-mind refunds are not provided once access to the purchased program has been supplied, except where required by Australian Consumer Law.
Nothing in these Terms & Conditions excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under Australian Consumer Law.
8. EDUCATIONAL PURPOSE
Advance Practice™️ programs provide education, training, frameworks and practical guidance designed to assist dental practices and their teams.
The training does not constitute legal, financial, accounting, clinical or other professional advice.
Participants remain responsible for determining how the training is implemented within their own practice and for ensuring compliance with their professional, clinical, regulatory and legal obligations.
9. RESULTS
Examples, case studies, revenue improvements, case acceptance outcomes or other results discussed within Advance Practice™️ training are provided for educational and illustrative purposes.
Individual results will vary.
Advance Practice™️ does not guarantee any particular financial, revenue, profitability, case acceptance, treatment acceptance or business outcome as a result of completing or implementing the training.
10. TECHNOLOGY AND ACCESS
Participants are responsible for having an appropriate internet connection, device and software required to access the online training platform.
If a technical issue originating from Advance Practice™️ or its training platform materially prevents access to the program, Advance Practice™️ will take reasonable steps to restore access or provide an appropriate alternative.
11. MISUSE OF PROGRAM ACCESS
Advance Practice™️ reserves the right to suspend or terminate program access where there is reasonable evidence that:
• Login details have been shared outside the purchasing practice
• Program materials have been copied or distributed without permission
• Content has been reproduced, resold or commercially exploited
• The program or intellectual property has otherwise been used in material breach of these Terms & Conditions
Where reasonably practicable, Advance Practice™️ will notify the purchaser of the issue before terminating access and provide an opportunity to remedy the breach where the breach is capable of remedy.
12. PRIVACY
Personal information collected in connection with your purchase and participation will be handled in accordance with applicable Australian privacy laws and the Advance Practice™️ Privacy Policy.
13. CHANGES TO PROGRAM CONTENT
Advance Practice™️ may update, improve or modify program content from time to time.
Any changes will not materially reduce the overall training purchased during the participant's 90-day access period.
14. GOVERNING LAW
These Terms & Conditions are governed by the laws of New South Wales, Australia.
15. ACCEPTANCE
By completing your purchase and ticking the Terms & Conditions acceptance box at checkout, you confirm that you have read, understood and agreed to these Terms & Conditions.