Privacy policy

Last updated: 3 November 2026

This policy explains how Advance Practice handles personal information in connection with website enquiries and online training.

Information you provide

When you send an enquiry, we collect your name, email address and the information you include about your practice and training needs. Please do not send identifiable patient information through this website.

When you buy training, Kajabi and its payment services collect the contact, billing and payment information needed to process your order and provide your account and course access.

How information is used

We use enquiry information to respond to your request and discuss relevant training. Purchase and account information is used to fulfil orders, provide learning access, communicate about your purchase and help with account or access problems. Sending an enquiry does not ask you to subscribe to promotional emails.

Service providers

This website is hosted through Sites. Our enquiry form, course accounts and checkout are provided through Kajabi. Form submissions are stored in Kajabi and enquiry notifications are directed to admin@advancepractice.com.au and elizabeth@advancepractice.com.au. Payment processing is handled through the payment service shown at checkout.

These providers may process or store information outside Australia. Their own privacy policies explain their processing, security, cookies and international data practices. See Kajabi’s privacy policy.

Cookies and embedded services

Kajabi embeds and checkout may use cookies or similar technology to operate forms, accounts and payments. Your browser settings can control cookies, although disabling them may affect these functions.

Access, corrections and privacy enquiries

To request access to or correction of your personal information, ask about deleting information, or raise a privacy concern, contact admin@advancepractice.com.au. We may need to confirm your identity before responding. Some records may need to be retained for transaction, legal or account purposes.

Policy updates

We may update this policy as our services change. The current version will remain available on this page.